Working Effectively with Faculty (or Staff-Faculty Partnerships) – For staff and managers

Presentation, half-day training, webinar, online course, book and eBook
It takes strong, productive staff-faculty relationships to create the best in education, research and organizational effectiveness. Working with faculty members takes special insights, approaches, ingenuity… and patience. It helps to understand the structure and culture of academic institutions, faculty workstyles and priorities, and how to get things done on campus. You’ll benefit from the wisdom, practices and tips gathered from thousands of higher education staff, faculty and administrators from across the country.


As a participant, you will:

  • Discover principles and best practices for working with faculty.
  • Understand faculty communication styles and how to interpret and adapt to faculty mindsets, work styles, priorities, needs and pressures.
  • Discuss how to proactively orient faculty, communicate, manage faculty expectations, help them follow procedures, and cope with difficult faculty behaviors.
  • Build your resources and relationships across campus.
  • Appreciate the value of your contributions and key role on campus.
  • Identify ways to manage your stress and build resilience.

Working Effectively with Faculty has been Customized For:

  • Research universities, Teaching universities, Technical universities, Public and Private universities and colleges, Higher Education conferences
  • Schools of Arts and Sciences, Medical Schools and their research hospitals, Law Schools, Schools of Education, Engineering Schools
  • Staff from the same department (e.g., Human Resources, Surgery, Environmental Health and Safety, Ambulatory Care, Bioengineering, Plant Pathology, Research Administration, Development)
  • Staff with similar function across departments (Student Services, Business Officers, Finance Officers, Laboratory Managers, Librarians, Faculty Affairs, Technology)
  • Shared Services staff and managers
  • Lean management leaders
  • Post-docs in Science and Medicine.

See feedback from University of Texas, MD Anderson Cancer Center (Used with permission)

“Because of her history of work with the University, Susan understands the dynamics of interrelationships with the campus community. She is intuitive about people and quickly establishes rapport, and she enjoys a good reputation with managers and employees alike. You will find working with her easy, beneficial and rewarding.” Mary Roberts, Business Information and Technology Services, UCSF
  • “You nailed the behavior patterns very well. I like the way you get the point across that faculty are different and a different approach is needed.”
  • “Dr. Christy was amazing: dynamic, engaging, lots of good useable information.”
  • “Personal experience shared was great. Thank you, Dr. Christy, for keeping it “real”
  • “Your research and preparation made for a good presentation.”
  • “Communicate with Faculty” section was great.”
  • “This should be required for every new employee.”
  • Feedback from Stanford University half-day programs: