Managing Staff Who Work with Faculty – For managers and administrators

Presentation, half-day training, webinar
Working with your complex organization, faculty and staff takes understanding, special approaches and creativity. Here are academia-specific perspectives, tools and best practices for orienting your staff, helping them work with faculty, managing their performance and building a successful team. We apply research from the world’s best managers to your everyday management practices. This practical, positive approach helps you be a better leader and manager.

As a participant, you will:

  • Learn how to orient staff to academic culture/structure and explain faculty mindsets, roles, work styles, priorities and stresses.
  • Discover principles, strategies and best practices for working with faculty and staff.
  • Assist staff in partnering effectively with faculty, managing faculty expectations, and helping faculty members follow policies and procedures.
  • Apply research on what the world’s best managers do differently.
  • Discuss how to build a successful staff team and partner with colleagues.
  • Help staff appreciate their challenges, opportunities, and key role in creating the best in education, research and organizational effectiveness.

Managing in an Academic Environment has been customized for:

  • Research universities, Teaching universities, Public and Private universities, Medical Schools and their teaching hospitals.
  • Managers in individual academic departments (e.g., Biology, Engineering, Libraries,)

See feedback from University of Texas, MD Anderson Cancer Center (Used with permission)


“Because of her history of work with the University, Susan understands the dynamics of interrelationships with the campus community. She is intuitive about people and quickly establishes rapport, and she enjoys a good reputation with managers and employees alike. You will find working with her easy, beneficial and rewarding. “ Mary Roberts, Business Information and Technology Services, UCSF
    • “You nailed the behavior patterns very well. I like the way you get the point across that faculty are different and a different approach is needed.”
    • “Dr. Christy was amazing: dynamic, engaging, lots of good useable information.”
    • “Personal experience shared was great. Thank you, Dr. Christy, for keeping it “real”
    • “Your research and preparation made for a good presentation.”
    • “Communicate with Faculty” section was great.”
    • “This should be required for every new employee.”
    Feedback from Stanford University half-day programs: